(817) 881-2600


Digital Consent Form Opt-in to receive SMS, Email, & Phone communications

  1. Brent Knapp and Assurance Home Loans will periodically send messages via text, email, or voicemails about current mortgage products, and/or general mortgage information. Users can Opt-in by completing our Opt-In form at the following link https://assurancehomeloans.us/optin/ or completing an Opt-In form in person.
  2. You can cancel the SMS service at any time. Simply text “STOP” to 719-249-6106. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to brent@assurancehomeloans.us or by calling 817-881-2600.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive up to two messages weekly. For questions about your text plan or data plan, contact your wireless provider.
  6. For privacy-related inquiries, please refer to our privacy policy.

Assurance Home Loans (“AHL,” “we,” or “our”) is committed to protecting our customers and other website users (“you” or “your”) privacy and developing technologies that give you a safe online experience. This Privacy Policy (the “policy”) applies to assurancehomeloans.us  and governs data collection and usage. By using our website you consent to the data practices described in this Policy.

Collection of your Personal Information:

At Assurance Home Loans, we collect personally identifiable information, such as email address, full name, address, and telephone number. AHL also may collect anonymous demographic information, which is not unique to you, such as your Zip code, gender, preferences, and interests.

If any links are provided, we encourage you to review the privacy policies of websites you choose to link to from ours so you can understand how those websites collect, use, and share your information. AHL is not responsible for the privacy policies or other content on websites outside of the Assurance Home Loans website.

In all cases, our goal is to limit the amount of information we collect and store to what is necessary to provide relevant services to you.

 What Information is Collected?

The types of information we collect, and share depend on the product or service you have with us.

            Contact Forms– If you complete a contact form on our site, we store that information in a database and use the information to respond to you regarding the reason you contacted us. In addition, we collect phone contacts in a mobile app.

 Use of your Personal Information

AHL collects and uses your personal information to deliver services you have requested, such as prequalification for a mortgage.

Assurance Home Loans does not sell, rent, or lease its customer lists to third parties. We do not use or disclose sensitive personal information, such as race, religion, or political affiliations.

AHL will disclose your personal information, without notice, only if required to do so by law or in the good faith believe that such action is necessary to conform to the edicts of law or comply with the legal process served on Assurance Home Loans.

Use of Cookies

The assurancehomeloans.us website uses ‘cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by the web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of the cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize any pages on our website a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as, name and address. When you return to the same website, the information you previously provided can be retrieved.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline the cookies if you prefer.

Security of your Personal Information

Assurance Home Loans. secures your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

We Do Not Collect Information from Children

We do not knowingly collect information from any person under the age of 13. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at brent@assurancehomeloans.us and we will remove that information from our records as soon as possible.

Changes to this Policy:

AHL will periodically update this Privacy Policy to reflect company and customer feedback or legislative changes.

Contact information:

Assurance Home Loans. welcomes your comments regarding this Policy. If you have any questions or would like to opt out from future contact from Brent Knapp or anyone at Assurance Home Loans. please direct them to brent@assurancehomeloans.us.

If you don’t want to receive sales calls from Assurance Home Loans, or Brent Knapp you can ask us to place your telephone number on our “Do Not Call” list. In compliance with federal and state laws, we’ll document your request immediately. Please allow up to 30 days for your telephone number to be removed from any sales programs that are currently underway. 

Your request can be in writing or by phone and must include, at a minimum, your telephone number.

If you have multiple telephone numbers, tell us all the numbers that you want to be included. You’ll remain on our “Do Not Call” list for five years unless you ask to be removed. If your telephone number ever changes, you must give us your new information for your “do not call” status to remain in effect.

When we solicit prospective customers, we also honor “do not call” requests on behalf of consumers listed on the National Do Not Call Registry maintained by the Federal Trade Commission and various state-agency lists. Many state’s “Do Not Call” regulations permit companies to contact their customers even though they are on these “Do Not Call” lists. Therefore, if you are a customer, you may be contacted by us even though you are on a state or the national “do not call” list. If you do not want to be contacted by Assurance Home Loans. even though you are a customer, simply follow the steps above to be placed on the “Do Not Call” list for Assurance Home Loans. and your request will be honored.

Once on the “Do Not Call” list, you will not receive sales calls from anyone representing Assurance Home Loans. We may still contact you, however, for non-solicitation purposes. This would include things like surveys, billing, and other service-related matters. All employees who engage in outbound telephone solicitation are trained in this policy and are made aware of these procedures before they are allowed to place calls to consumers. Management reviews the policy with these employees regularly. The methods and procedures in this “Do Not Call” policy are reviewed by Assurance Home Loans every quarter. If a consumer requests a copy of our “Do Not Call” policy, we will send a copy via U.S. mail or electronic mail.